Privacy Policy | 900° Pizza

Effective date: November 6, 2026

900 Degrees Woodfired Pizza (“we,” “us,” or “our”), located at 28152 Paseo Drive, Suite 195, Wesley Chapel, FL 33543, respects your privacy. This policy explains how we collect, use, and share information when you visit www.900degreeswoodfiredpizza.com, contact us, or interact with our customer messaging services, including AI-powered messaging through Google Business Profile.

Information We Collect

Depending on how you interact with us, we may collect:

Your name, phone number, email address, and other contact information you provide.
Messages, attachments, feedback, and information you share about orders, catering, reservations, or other requests.
Messaging information made available by the platform, such as your phone number or profile information, timestamps, and delivery or read status.
Website information, such as your IP address, browser, device information, pages visited, and cookie data collected by our website platform and enabled services.

How We Use Information

We use information to respond to questions, provide customer service, handle requests, assist with orders and catering, maintain our website and messaging services, prevent misuse, and meet legal obligations.

Where required, we obtain separate consent before sending marketing communications. Starting a customer-service conversation does not automatically subscribe you to promotional messages.

AI-Powered Messaging

We may use artificial intelligence to answer common questions about our restaurant, including hours, location, menu information, and available services.

Messages and related information may be processed by third parties and the technology providers supporting the messaging service to generate responses and deliver conversations. Authorized restaurant staff may review conversations and respond directly.

AI-generated answers may contain mistakes. Please contact the restaurant directly to confirm important information, especially food allergies, dietary requirements, prices, and order or reservation details.

Please do not send credit card numbers, bank details, passwords, Social Security numbers, or other sensitive information through chat. Use the secure ordering or payment services provided for transactions.

How We Share Information

We may share information with service providers supporting our website, hosting, customer communications, AI messaging, online ordering, payment processing, and other restaurant services, as needed to perform those functions.

We may also disclose information when required by law, to protect people or our legal rights, or in connection with a business transfer, subject to applicable requirements.

Messaging carriers, and other platforms may also process information under their own privacy policies.

Cookies and Third-Party Services

Our website and its enabled services may use cookies and similar technologies for website functionality and usage measurement. You can manage cookies through your browser and any cookie controls available on our website.

Our website links to third-party services, including online ordering and catering platforms. Information you provide directly to those services is governed by their privacy policies.

Information Retention and Security

We retain personal information for as long as reasonably necessary to provide services, address customer requests, meet legal requirements, and resolve disputes. Retention by third-party platforms is subject to their policies.

We use reasonable safeguards to protect information. No electronic transmission or storage method is completely secure.

Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We will respond as required by applicable law and may need to verify your identity. Some information may need to be retained for legal or business recordkeeping purposes.

For supported business messaging, you can send STOP or UNSUBSCRIBE to stop receiving messages through that conversation. You may also contact the restaurant by phone.

Children’s Privacy

Our website and messaging services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.

Updates to This Policy

We may update this policy as our services or practices change. The current version will be posted on this page with an updated effective date.

900 Degrees Woodfired Pizza

28152 Paseo Drive, Suite 195

Wesley Chapel, FL 33543

Email: 900info@gmail.com

Phone: (813) 527-6940